Everything in English, from the first phone call to the final walkthrough
Plenty of moving companies in The Hague will say they speak English. What that often means in practice is that the person on the phone does, and the three people carrying your sofa do not. That is exactly the moment when it matters: when someone needs to ask whether the glass cabinet goes on the truck or into storage.
With us the whole chain is in English. We survey your home in English, you receive the quote in English, and the team that turns up on moving day speaks it too. Everything we agree is written down in the quote, so nothing depends on what anyone thought was said. And if you would rather do it all in Dutch, we simply switch.
You also get one dedicated point of contact from the first call to the last box. Not a call centre, not a different name in every email: the same person, who knows your address, your dates and your building.
Moving into a Dutch rental: what surprises newcomers most
The single biggest shock for people arriving from abroad is how empty a Dutch home can be. Rentals here come in three flavours, and the words matter:
- Gemeubileerd (furnished) — furniture, curtains and usually kitchenware included. You mostly move suitcases and personal belongings.
- Gestoffeerd (semi-furnished) — flooring, curtains and light fittings are there, but no furniture.
- Kaal (unfurnished) — often literally bare: concrete floor, no curtains, sometimes wires where the lights should be.
It cuts both ways. When you leave an unfurnished home, your tenancy agreement may require you to remove the flooring you laid and restore the walls, and the landlord's inspection happens on a fixed date. So tell us at the survey what the contract says about the handover. We then reserve time and hands for it in your fixed price, rather than discovering it on the morning of the move when the schedule has no room left.
Parking and lift permits in The Hague: we apply for them
In most streets in The Hague you cannot simply park a moving truck in front of the door, and the same applies to putting a moving lift on the public road. Space has to be reserved with the municipality in advance, and the application takes time to process. This catches out almost everyone moving here for the first time, because in many countries it is not a thing at all.
We apply for it on your behalf and we take the processing time into account when we agree your date. That is one of the reasons we like to hear from you a few weeks ahead. Rules, fees and lead times differ per municipality, so we check what applies for your specific street, whether that is The Hague, Rijswijk, Voorburg, Leidschendam or Wassenaar, and it goes into your quote.
Living in a modern apartment building instead? Then there is usually a service lift that has to be booked with the building manager, sometimes with protective covers and a time slot. We ask about it during the survey and coordinate it, so you are not the one chasing the caretaker the day before.
The Hague homes: canal houses, portiek flats and towers
The housing in this city is unusually varied, and each type asks for something different from a moving crew.
- Canal and townhouses in the Archipelbuurt, Zeeheldenkwartier and Willemspark, with steep, narrow, turning staircases and often a hoisting beam above the facade.
- Portiek flats and walk-ups where everything goes up a communal stairwell that was never designed for a three-seater sofa.
- Family homes in Statenkwartier, Benoordenhout and Duinoord, usually easier inside but with tight parking outside.
- Apartments in Scheveningen, where wind off the sea genuinely affects working with a lift on an exposed facade.
- Modern towers in Bezuidenhout and the Beatrixkwartier, with a service lift, a loading bay and a building manager to arrange things with.
Where a staircase is impossible, we bring a moving lift and take the big items in through a window or over the balcony, operated by our own team. If a wardrobe will not go through either way, we take it apart properly and rebuild it at the new address, down to the last screw.
Arriving from abroad: we handle the Dutch leg
Let us be straight about what we do and do not do, because the phrase "international moving company" hides a lot. We are not a shipping line and we do not do customs paperwork. What we do is everything on this side of the water, and we do it alongside your international carrier or relocation agency.
In practice that means we collect your shipment from the port area or from your carrier's warehouse, bring it to your address in The Hague, carry it in, reassemble the furniture, unpack what you want unpacked and take the packing material away with us. If the container cannot reach your street, which is common in the older neighbourhoods, we shuttle it in with a smaller truck instead of leaving you to solve that.
And if your shipment arrives before your home is ready, which happens constantly, it goes into our storage until you have the keys.
Leaving the Netherlands: packing, inventory and the gap in between
Departures have their own rhythm. Your flight rarely lines up neatly with your container, and your landlord's inspection date rarely lines up with either.
We pack to shipping standard, which is a good deal sturdier than packing for a move across town, and we produce a written inventory of what went into which box, the kind your shipping company and your insurer will ask for. We deliver to your carrier's warehouse or load at your door, whichever your carrier prefers. And if you fly out before your belongings do, we store them in the meantime and hand them over on the agreed date, so you can leave without having to be there for it.
Storage between two homes
A large share of expat moves in The Hague involves a gap: a temporary flat for the first months, a permanent home found later, and a few weeks of nothing in between. Or a home that comes free two weeks after your current lease ends.
We collect your belongings, keep them in our secure, dry and insured storage, and bring them out again when your new address is ready. It is one company, one quote and one point of contact for the whole sequence, instead of a mover, a storage firm and a second mover who each blame the other.
Packing service: as much or as little as you want
Some people want to pack their own books and hand us the rest. Others want to come home to a house where the kitchen is already in its cupboards. Both are fine, and we would rather you choose deliberately than default to doing it all yourself at midnight.
We bring the boxes and materials, we pack glass, art and electronics properly, and we label per room so unpacking follows a logic. Bikes, wine, musical instruments and anything else that needs care: mention it at the survey and it is planned for, not improvised.
The area we cover around The Hague
We work throughout the city, which you will see written as Den Haag on every Dutch form you fill in, and in the towns around it: Scheveningen, Rijswijk, Voorburg, Leidschendam, Wassenaar and Delft, and just as easily to the rest of the Netherlands. That includes the neighbourhoods most internationals end up in, close to the International Zone around the World Forum and to the international schools in Wassenaar, Voorburg and Leidschendam.
Our base is in 's-Gravenzande, twenty minutes from the city, which is also why we are just as comfortable moving you out to a house in Westland or down to Rotterdam as we are moving you across The Hague.
What it costs, and what changes the price
You get one fixed price, agreed before we start. No hourly rate that quietly grows because the stairs were slower than expected, and no line items appearing afterwards. What we saw at the survey is what you pay.
What that price depends on:
- The volume of your belongings, in cubic metres. Our volume calculator gives you a rough idea in a couple of minutes.
- The floor you live on, and whether there is a usable lift or staircase at both addresses.
- Whether a moving lift is needed, including the operator.
- How much packing you want us to do, and whether furniture has to be taken apart and rebuilt.
- The distance between the two addresses, and whether storage bridges a gap between them.
- What the municipality charges for reserving the parking space.
A survey is free and puts you under no obligation. We come to you, or we do a video walkthrough on your phone if you are still abroad. That last one is how most of our arriving expats start.